Shipping

At Ndivho IT, we primarily provide digital services and software solutions. However, for platforms such as NIT Store or logistics tools that may involve product licensing or hardware integration, this Shipping Policy outlines our delivery process and expectations.

Digital Product Delivery

Most of our services, including software, subscriptions, and SaaS products, are delivered electronically. Upon successful payment, customers will receive access credentials, download links, or activation instructions via email within minutes to 24 hours.

Physical Product Shipping (If Applicable)

• Some logistics-related or bundled services may involve hardware or printed documentation.
• Shipping is currently available within South Africa and selected regions. Contact us for international delivery options.
• Standard delivery time: 3–7 business days depending on location and availability.
• Tracking information will be provided via email once the order is dispatched.

Shipping Charges

Shipping costs, if applicable, will be calculated and displayed at checkout. Free delivery may apply to selected products or promotions.

Delays or Issues

If your product delivery is delayed or lost, please contact us at support@ndivhoit.co.za. We will assist in tracking and resolving the issue promptly.

Changes to This Policy

We reserve the right to update our Shipping Policy to reflect changes in our services or legal obligations. All updates will be posted on this page.

Thank you for choosing Ndivho IT. We’re committed to delivering value efficiently and reliably.